Privacy Policy
Effective date: January 1, 2026
1. Who we are
ScriptNest Studio provides online copywriting courses and related services. You can contact us at [email protected] or +1 (415) 639-7412.
2. Information we collect
- Account data: name, email address, and password (hashed).
- Transaction data: purchased courses, billing contact details (processed by payment providers).
- Usage data: pages visited, features used, device type, and approximate location derived from IP.
- Support data: messages you send via forms or email.
3. How we use information
- Provide and improve course content and platform features.
- Process purchases and manage access to enrolled courses.
- Communicate transactional updates and service notices.
- Analyze aggregated trends to enhance learning experience.
4. Legal bases
We process personal data on the basis of contract (to deliver purchased services), legitimate interests (to improve and secure our services), consent (for optional communications), and compliance with legal obligations.
5. Sharing
We do not sell personal information. We share limited data with service providers (e.g., payment processors, analytics, email providers) under data processing agreements and only for the services they deliver on our behalf.
6. International transfers
Where data is transferred internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
7. Retention
We retain account and transaction data for as long as you have an account or as required by law. Support communications are kept for a reasonable period to resolve issues and improve documentation.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent for optional communications. To exercise your rights, contact [email protected].
9. Cookies and similar technologies
We use essential cookies for authentication and preferences (e.g., theme, cookie consent), and optional analytics cookies. You can manage preferences via the cookie banner and your browser settings.
10. Security
We apply industry-standard security measures, including encryption in transit, access controls, and regular reviews. No method of transmission or storage is fully secure; we work to mitigate risks responsibly.
11. Children’s privacy
Our services are not directed to children under 13. If we learn that we processed data of a child under 13 without parental consent, we will take steps to delete it.
12. Changes
We may update this policy. Material changes will be communicated via email or prominent notice on our site.
13. Contact
Questions? Email [email protected] or call +1 (415) 639-7412.